Jongle believes gaming should be an enjoyable form of entertainment — not a source of stress or anxiety. That's why we're committed to ensuring a responsible gaming environment for every player.
At Jongle, we believe online gaming should be a healthy source of fun and entertainment. Responsible gaming isn't just about knowing your limits — it's a mindset where you keep gaming an enjoyable part of your life, rather than letting it control you.
Every year, thousands of people face financial and emotional difficulties due to gaming addiction. Jongle has established strict policies and user-friendly protection tools to help prevent this. Our goal is for every player to come with a smile — and leave with one too.
On this page, you'll learn how Jongle's responsible gaming system works, which tools are available to you, and where to get help if you need it. Responsible gaming isn't a sign of weakness — it's what a mature and smart player does.
Gaming should be entertainment, not your primary source of income. If you ever feel gaming is affecting your daily life, use Jongle's support tools or reach out to our support team.
You must be at least 18 years old to join Jongle. This isn't just a rule — it's a commitment we take seriously. Every user must confirm their age at registration, and this is verified again through KYC.
If anyone under 18 in your household uses your device, take the following steps:
If a user registers with a false age, their account will be permanently closed and all deposited funds will be frozen. Jongle makes no compromises when it comes to protecting minors.
Jongle gives every user full control over their gaming experience through a range of powerful tools. You can activate or adjust these tools at any time from your account settings.
Set a maximum deposit limit on a daily, weekly, or monthly basis.
Set a cap on how much you're willing to lose within a given period.
Set a daily time limit on how long you spend gaming.
Take a break of 24 hours to 30 days and clear your head.
Receive reminders at set intervals to keep track of how long you've been playing.
Self-close your account anytime — from 6 months to permanently.
Log in to the Jongle app or website, go to "Account Settings" → "Responsible Gaming", and activate any tool you need. Reducing a limit takes effect immediately, while increasing one takes effect after 72 hours.
Self-Exclusion is a decision made by a player to voluntarily pause gaming on Jongle — either for a set period or permanently. It is a brave and responsible step.
While self-exclusion is active, you will not be able to make new deposits, play any games, or receive promotional emails from Jongle. A mandatory cooling-off period of at least 7 days applies before self-exclusion can be lifted.
Self-exclusion requests are activated within 24 hours. During this period, no promotional or bonus offers will be sent.
People don't always realize when their gaming habits are becoming a problem. Watch out for the signs below — if you recognize any of them in yourself, seek help promptly.
| Types of Symptoms | Common Symptoms | Level |
|---|---|---|
| Financial | Chasing losses by placing more bets | Severe |
| Mental | Feeling restless or irritable when unable to play | Intermediate |
| Social | Withdrawing from Family & Friends | Severe |
| Behavioral | Lying about or hiding your gaming activity | Intermediate |
| Physical | Losing sleep or forgetting to eat | Basic |
| Financial | Gambling with borrowed money or dipping into savings | Severe |
If you notice two or more of the above signs in yourself, don't wait — contact Jongle Support or use the self-exclusion tool right away.
Ask yourself a few honest questions. These will help you determine whether your gaming habits are healthy.
If you answered "Yes" to 3 or more questions, use Jongle's responsible gaming tools now and seek professional advice if needed.
Responsible gaming isn't about quitting — it's about playing smart and keeping the fun alive. Follow these tips to make sure gaming stays enjoyable every time.
Decide how much you're willing to spend before you start playing. Once you hit that limit, stop for the day.
Decide how long you'll play each day. Set a timer, and when it goes off, take a break.
Think of gaming as entertainment, not a way to earn money. Winning is a bonus; losing is part of the game.
Let gaming be a small slice of life's joy — alongside family, friends, and work.
Avoid gaming when you're angry, sad, or stressed. Making decisions in that state rarely leads anywhere good.
Track your weekly spending. That awareness alone will help you stay in control.
Our commitment to responsible gaming goes beyond words — here's a brief snapshot of our progress.
You're not alone. The organizations below offer free support.
Register at Jongle and activate your responsible gaming tools right now.
Free RegistrationJongle's commitment to responsible gaming goes beyond words — it's built into every feature.
Multi-layer identity verification on every account ensures only adults can play.
Set limits based on your own budget and schedule. Reducing a limit is instant; increasing one takes effect after 72 hours.
Get automatic reminders at scheduled intervals showing how long you've played and how much you've spent.
For any issue, speak directly with our experienced support team in Bengali.
Your personal and financial information is protected with SSL encryption and advanced security measures.
Jongle is approved by international gaming regulatory bodies and operates in accordance with responsible gaming standards.
Join Jongle and activate your responsible gaming tools today. Our platform is committed to giving you a safe and enjoyable experience.
Here are the most frequently asked questions about Jongle's responsible gaming policy.