Legal Information

Jongle's Terms & Conditions
In Plain Language

Please read these Terms and Conditions carefully before using Jongle. Everything is written in plain, clear language so you can understand it with ease.

Last Updated: January 2026
Fully in Bengali
Written in Plain Language
Transparent Terms
No hidden clauses
Regular Updates
Always Up-to-Date
User-Friendly
Your Interests Are Protected

Key Highlights of the Terms & Conditions

Jongle's Terms and Conditions are divided into six key sections. Each section is important to your gaming experience.

Account Registration Requirements

You must be at least 18 years old to register an account with Jongle. Register with accurate information and keep only one account per person.

Bonus & Promotion Terms

Each bonus offer comes with its own wagering requirement. Jongle's bonus terms are transparent and explained in plain language — no hidden conditions.

Payment & Withdrawal Policy

Minimum and maximum limits apply to both deposits and withdrawals. Jongle ensures your winnings are delivered to you on time.

Security & Privacy

Your personal information and transaction details are kept completely confidential. Jongle never sells or shares your data with third parties.

Gaming Rules

Each game has its own rules. All games on Jongle use certified RNG technology to ensure completely unbiased and fair results.

Responsible Gaming Policy

Jongle is committed to responsible gaming. Deposit limits, self-exclusion, and session reminders are all available right at your fingertips.

Important Notice

By creating an account or using the platform, you automatically agree to these Terms and Conditions. Please read everything carefully before getting started.

1

General Terms & Conditions of Use

Jongle (jongle.win) is an online gaming and betting platform serving users in Bangladesh. These Terms and Conditions ("Terms") constitute a legally binding agreement between you and Jongle.

Please read these Terms in full before using Jongle's website, mobile app, or any of our services. If you disagree with any part of these Terms, please do not use our services.

General Platform Usage Rules

  • Jongle is for users aged 18 and above only.
  • You may only operate one account.
  • Platform abuse, fraud, and manipulation are strictly prohibited.
  • Any attempt to breach Jongle's systems or security will result in permanent account closure.
  • Jongle reserves the right to modify or discontinue any service at any time without prior notice.

Changes to Terms & Conditions

Jongle may update these Terms and Conditions at any time. Any changes will be notified on the website along with the effective date. Continued use of the platform after an update constitutes your acceptance of the revised Terms.

2

Account Registration and Eligibility

To open an account with Jongle, you must meet the following eligibility requirements. These conditions are in place to protect you and all other users.

Eligibility to Register

  • Age: You must be at least 18 years old.
  • Identity: You must provide your correct name, address, and contact details.
  • Single Account: Only one account is permitted per device, IP address, or household.
  • Restricted Regions: Registrations from countries where online gaming is legally prohibited are not accepted.

KYC (Know Your Customer) Verification Process

Jongle conducts KYC verification to keep the platform secure. You may be required to submit identity documents before making a withdrawal or when transactions exceed certain thresholds. This typically includes a copy of your national ID, passport, or driving licence.

Please Note

Accounts opened with incorrect information may be suspended at any time and the balance may be forfeited. Always provide accurate details.

Account Security Responsibilities

Keep your account password and login details strictly confidential. If you notice any suspicious activity on your account, contact Jongle's support team immediately. You are fully responsible for all activity that takes place on your account.

3

Deposit, Withdrawal & Payment Policy

Deposits and withdrawals on Jongle are fully transparent and secure. We support the most popular payment methods in Bangladesh so you can transact with ease.

Deposit Policy

  • Minimum deposit amount: BDT 500.
  • Deposits are usually credited to your account instantly.
  • Accepted payment methods: bKash, Nagad, Rocket, bank transfer, and more.
  • Deposits from third-party accounts are not accepted.

Withdrawal Policy

  • Minimum withdrawal amount: BDT 1,000.
  • Withdrawal processing time: typically between 3 minutes and 24 hours.
  • Withdrawals can only be made using the same payment method used for the deposit.
  • Large withdrawal requests may be delayed until KYC verification is complete.
Jongle's Commitment

Jongle guarantees that your winnings will never be withheld. All valid withdrawal requests will be processed without exception.

Anti-Money Laundering Policy

Jongle strictly adheres to international Anti-Money Laundering (AML) guidelines. Jongle reserves the right to investigate suspicious transactions and, where necessary, report them to the relevant authorities.

4

Bonus, Promotion & Reward Terms

Jongle offers a range of bonuses and promotions. Each offer comes with its own terms, which form part of Jongle's overall Terms and Conditions.

Welcome Bonus

New members who join Jongle receive a welcome bonus. To use this bonus, you must meet the applicable wagering requirement — typically 20–30 times the bonus amount before a withdrawal can be made.

General Bonus Terms

  • Each member may benefit from a specific promotion only once.
  • Bonuses are generally valid for 7–30 days. Any unused bonus will expire at the end of this period.
  • Winnings earned using a bonus require the wagering conditions to be met before withdrawal.
  • Using multiple accounts to claim bonuses is strictly prohibited.
  • Jongle reserves the right to modify or withdraw any bonus at any time.

VIP Rewards Program

Points and rewards earned through Jongle's VIP programme are subject to their own detailed terms, available on the VIP page. Wagering requirements may also apply when converting points to cash.

5

Gaming Rules & Fair Play Policy

Every game on Jongle is conducted with complete fairness and transparency. We uphold the highest standards in the gaming industry.

RNG and Fairness

All casino games on Jongle use a certified Random Number Generator (RNG). This technology ensures that every game outcome is entirely random and not predetermined. The RNG system is regularly audited by independent third-party auditors.

Prohibited Activities

  • Any attempt to manipulate game outcomes.
  • Using bots or automated software to play games.
  • Colluding with other players to manipulate or defraud the betting system.
  • Claiming unreasonable winnings by exploiting technical errors.

Policy on Technical Issues

If a technical issue occurs during gameplay, Jongle will review the logs for the relevant game and provide a fair resolution. If a technical fault leaves the outcome of any round undetermined, the bet for that round will be refunded.

6

Account Closure and Restriction Policy

Jongle is committed to maintaining a safe and fair environment for all users. To uphold this, accounts may be suspended or permanently closed under certain circumstances.

Grounds for Account Closure

  • Serious breach of these Terms and Conditions.
  • Suspected fraud, cheating, or money laundering.
  • Registering with false or incorrect information.
  • Operating multiple accounts.
  • Harassing or attempting to harm other users.

Your Right to Close Your Account

You can close your account at any time by contacting Jongle's support team. Self-exclusion requests will be actioned promptly and your balance will be refunded (excluding applicable bonuses).

Good to Know

If there are active bets at the time of account closure, they will be settled based on their outcomes and any remaining balance will be returned.

7

Responsible Gaming & Age Verification

Responsible gaming is Jongle's top priority. Our goal is to keep gaming a fun and enjoyable form of entertainment — never a source of problems.

Age Verification

Only users aged 18 or older may open an account with Jongle. If your age is in doubt, Jongle may request proof of age at any time. Your account may be temporarily suspended until age verification is confirmed.

Responsible Gaming Tools

  • Deposit Limit: Set your own daily, weekly, or monthly deposit limit.
  • Loss Limit: Set a cap on how much you can lose within a given period.
  • Session Limit: Set a limit on how long you play in a single session.
  • Reality Check: Reminders will be sent at set intervals.
  • Self-Exclusion: Temporarily or permanently close your account.

If you need help, reach out to Jongle's 24/7 support team. Gaming addiction is a real concern — Jongle is here for you.

8

Dispute Resolution & Legal Provisions

Jongle wants every user to have a positive experience. Should a dispute arise, we have a fair and structured resolution process in place.

Complaint Submission Process

  1. Start by reaching out directly via Jongle's live chat or email.
  2. The support team will respond within 48 hours and investigate the issue.
  3. If the issue remains unresolved, it will be escalated to the senior management team.
  4. Third-party mediation is available if needed.

Limitation of Liability

Jongle makes every effort to ensure uninterrupted service. However, Jongle's liability for losses resulting from technical issues, third-party service disruptions, or other unavoidable circumstances is limited.

Applicable Law

These Terms and Conditions are governed by the laws of Jongle's licensing jurisdiction. Any legal disputes will be subject to the jurisdiction of the relevant courts.

Contact Us

If you have any questions about the Terms & Conditions, our support team is always ready to help. Bengali-language support is available 24/7.

Terms & Conditions: FAQs

Yes, Jongle may update its terms and conditions at any time. When changes are made, a notice will be posted on the website and the update date will be shown at the top of the page. It's a good idea to revisit this page from time to time.

No. Under Jongle's terms and conditions, each person may only operate one account. If multiple accounts are found, all of them will be closed and any bonuses may be forfeited.

Say you receive a BDT 1,000 bonus with a 20x wagering requirement — you would need to place a total of BDT 20,000 in bets before making a withdrawal. Each bonus has its own terms, which are clearly stated on the promotions page.

Contact Jongle's 24/7 support team via live chat to request account closure. Self-exclusion requests will be processed promptly. Your balance (excluding bonuses) will be returned to you.

Contact the Jongle support team first — they will respond within 48 hours. If the issue remains unresolved, it will be escalated to a senior team. Jongle is committed to ensuring a fair outcome at every step.

You've read the terms — now it's time to play

Now that you know Jongle's Terms and Conditions, there's nothing holding you back. Open your account today, claim your welcome bonus, and start enjoying your favourite games.

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